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Noor Ain

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Academic publicationInternational civil aviation lawUnited States

Navigating Passenger Compensation: Implications for Airlines and Consumers

The article addresses passengers' difficulties in obtaining refunds, compensation and reimbursement after prolonged flight delays and cancellations linked to technological failures, system outages and staffing shortages following the pandemic. It explains that a proposed U.S.

02 / RESEARCH PROFILE

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Navigating Passenger Compensation: Implications for Airlines and Consumers

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